My Pophy has a problem with his right hand, he seems an unpleasant hacas and tapping. Please help
Sorry to hear that. You may wish to write to support@pophie.com regarding this issue. They should be able to help you troubleshoot it or advise on the next steps if it requires servicing.
We’re sorry about this. It sounds like Pophie’s right arm may be making an unusual clicking or tapping noise.
Please avoid forcing or moving the arm by hand. Could you send us a short video showing the issue, together with your device serial number or Kickstarter order email, either by private message or by email at support@pophie.com? This will help our team identify the cause and assist you properly.
The message has already been sent by on WhatsApp
Our team will follow up with you further there.