Hi everyone,
Here’s a quick update on our support arrangements during China’s National Day holiday.
Holiday period: October 1–7, 2026
Regular operations resume: October 8, 2026
All dates follow Singapore / Beijing Time (UTC+8).
Social media & Community
Replies on our social media channels and here in the Community may be slower during the holiday.
You’re still welcome to share your Pophie moments, stories, ideas, and feedback as usual!
App support remains available
If you run into a problem or need help, please contact us through:
Pophie App → Support Chat
Our support team will continue checking and responding to messages in the App during the holiday.
Technical follow-up
Issues requiring further investigation by our product or engineering teams may take longer. We’ll continue following up on these cases when the teams return on October 8.
Thank you for your patience and understanding. 
